// CUSTOM SOFTWARE DEVELOPMENT & AUTOMATION
Build the application, then keep it running.
Still typing the same customer details into three places? We build custom software for small businesses: a customer portal, an internal tool or a link between the systems you already use, built to a written scope and supported after launch.
APPLICATIONS & AUTOMATION
A useful application starts with a clear job.
Your team types the same customer details into a form, a spreadsheet and an invoice. Someone copies figures from your accounting software into Excel every Friday. Customers phone to ask where their request has got to. We start with what someone needs to get done, and where today’s way of doing it falls short.
Not every problem needs new software. If a ready-made product does the job, setting it up or connecting it to your other systems may be enough, and we will tell you so. When a custom build is worth it, roles, permissions, integrations, data migration and support matter as much as the screens. The work can also cover a move to a new system or changes to your existing infrastructure.
We plan, build, test, deploy and document custom software, integrations and workflow automation to a written scope. Once the final payment is made, you own the software we build for you, with its source code, documentation and your data. Third-party components inside it, such as open-source libraries or paid services, stay under their own licences. A defined build is a fixed fee and ongoing support is a monthly fee. Before launch, we agree who handles faults and maintenance after release.
DESIGN & DELIVERY
From a defined use case to a working release.
Define the application
Who will use it, what they need to do and which systems it must talk to. We agree what is included, what is not, and how you will know it works.
Design the solution
We map the workflows, the architecture and how it will be built. Access, security, data migration and day-to-day running are settled before the build starts.
Build and test
We build the agreed features, integrations or infrastructure changes, then test them against your acceptance criteria. Anything that needs your decision is logged.
Release and support
We plan the go-live, write the operating guides and hand over access and materials. You know who fixes faults, who maintains it and how to request changes.
PROJECT OUTPUTS
- A written scope for your application or automation, with acceptance criteria
- The agreed software, integrations or infrastructure changes, with their test records
- Data mappings and configuration notes for each included integration
- Deployment, access and operating guides your team can follow
- A list of open items, the agreed support arrangements and everything handed over to you
RELATED CAPABILITIES
A new application often touches more than code. It may collect personal data, change who can see which records, feed a management report or need staff training before launch. Adviserve can bring security, compliance, reporting and training input into those points while the application is still being designed, when changes are easier to make.
QUESTIONS
Common questions.
What can you build for us?
Custom software such as a customer portal or an internal tool, links between systems you already use, and workflow automation. If a ready-made product meets the need, we will tell you and set it up instead.
Who owns the software?
You do. After the final payment you own the custom software, including the source code, documentation and your data. Third-party components stay under their own licences.
How is it priced?
A defined build has a fixed fee, and ongoing support has a monthly fee. You get a written price before any work starts.
What happens after launch?
Before go-live we agree who handles faults, maintenance and change requests, and you receive operating guides and full access.
Have a workflow that needs an application?
Bring the workflow that eats your week, the app idea or the systems that will not talk to each other.